IDC: BIG PAYOFFS FROM BIG BETS IN AI-POWERED AUTOMATION: Automation Disruptors Realize 1.5x Higher Revenue Growth

IDC defines AI-powered automation as a continuous closed-loop automation where data patterns, natural language speech and text, and text from images are discovered and analyzed, such that decisions on insights gained from them can be translated into automated actions with AI, natural language processing (NLP), and OCR providing proactive optimization and enrichment during each stage of the process.

AI-powered automation uses actionable intelligence to deliver IT and business operations with speed, lower cost, and improved user experience. It leverages structured and unstructured processes and data — including the orchestrated use of multiple technologies and deep learning enhancements, which are increasingly usedin NLU and unstructured data processing.

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